Most Significant Change (MSC)


Dr. Jess Dart

Clear Horizon’s flagship evaluation technique, Most Significant Change is a powerful participatory tool for monitoring, evaluation and organisational learning.

Learn how the Most Significant Change technique can help you uncover the real human impact of your social change initiative.  

Note: 15% discount applies for non-profits, Australian Evaluation Society members, and students.

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Course information

  • Mode: Online
  • Pre-requisites: none
  • Cost: $550 AUD
  • Start date: 10 September 2021
  • Duration: 4 weeks
  • Intensity: 3-4 hours per week

What our learners say

"This was a clearly set out, well-structured course, with expertise and a range of learning modes available. It offered value for money, practical application and responsive and helpful course facilitators."

Hilary Veale

Hume City Council

"Thanks for putting this course together and sharing your knowledge and insights. What a great academy!

It's also nice to see the team demonstrating skills in facilitating conversations and learning through technology. Great work – look forward to the next course!"

MSC Online Learner

Nov 2019

Course overview

Most Significant Change (MSC) offers an engaging and participatory method for uncovering insights into how programs and interventions are affecting lives.

It goes beyond merely capturing and documenting participants’ stories of change, giving diverse stakeholders the chance to engage with and influence program intention, impact and ultimately, its future direction. Developed by Rick Davies, with the User Guide co-written by Clear Horizon’s Jess Dart, the technique had been awarded the Best Evaluation and Policy System Award by the Australasian Evaluation Society, and has now been used in hundreds of organisations across the world.

learning outcomes

By the end of this course, you will be able to:
  • Understand the theory and purpose of MSC
  • Apply story collection and selection processes
  • Apply all the key steps involved in implementing the MSC technique in your context
  • Capture participant and beneficiary stories of change
  • Understand how MSC can be used alongside other monitoring and evaluation techniques
  • Design a MSC plan
  • Gain a deeper understanding of the impact your intervention is creating

Course inclusions

Want to know if this course is right for you? You can contact our Academy team on or (+61) 3 9425 7777 to find out more. Or, check out our FAQs page.

Course facilitators

Join us to build your skills and create greater impact today!

Who is this course for?

This course has been developed for social impact designers and evaluators looking to use a qualitative and participatory technique to identify real change, which is perhaps occurring in a complex environment.
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Evaluation and impact profesisonals

Monitoring and Evaluation Managers, Officers, Project Managers and Consultants, Social Change Researchers.

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Social impact innovators and collective impact and collaboration leads and backbone teams.



  • (+61) 3 9425 7777
  • Email us
  • 132B Gwynne Street, Cremorne, 3121, VIC

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The Clear Horizon Academy is a learning initiative of Clear Horizon.

We acknowledge the Traditional Custodians of the lands on which Clear Horizon is located and where we conduct our business. We pay our respects to Elders, past, present and emerging. Clear Horizon is deeply committed to honouring Indigenous peoples’ unique cultural and spiritual relationships to the land, waters and seas; and to transforming evaluation practice to uphold and reflect Indigenous values.
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Most Significant Change - Virtual Sessions

4 x 1 hour weekly sessions, beginning 22nd April, Thursdays, 4PM AEST.

Can't make the virtual sessions? Not to worry - we've got recordings and other ways you can engage – check out our FAQs to find out more.

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Dr Jess Dart


Inventor of practical methodologies and highly demanded facilitator, Jess navigates complexity with comfort and helps her clients to become clear about their desired outcomes and how to get there.

Recipient of the 2018 AES Award for outstanding contribution to evaluation, Jess has over 25 years experience in evaluating and designing social change initiatives and strategies in Australia and overseas.

In October 2005, Jess founded Clear Horizon Consulting and is now CEO. She is also a board member of the Australasian Evaluation society.

Jess is passionate about developing and designing real world evaluation and strategy for social justice and sustainability. She particularly works with systems change interventions, large scale strategy and social innovation. After completing her PhD she co-authored the Most Significant Change (MSC) guide alongside Dr Rick Davies, which is now translated into 12 different languages.

MSC is well suited to evaluation in the complex emergent context. The latest innovation by Jess, Collaborative Outcomes Reporting (COR), is a collaborative form of impact evaluation.

Jess is also an active mum and has two teenage boys. In a quiet moment, she loves reading far-future science fiction and enjoys long distance running.

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