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Tools and resources

Looking for useful tools or handy hints to put your learning into practice? Our facilitators have put together the following must-haves for the change-makers toolkit. We’ve also included further information and real-life examples on how these tools and approaches can be applied to support social change initiatives.

Measurement, Evaluation & Learning (MEL)

Most Significant Change (MSC)

  • Choosing Methods – a comprehensive menu of a range of evaluation methods, complete with descriptions, advantages, challenges, and further resources.
  • Evaluation Approaches – What is good program evaluation? – an overview of six different evaluation paradigms and what each considers to be ‘good’ evaluation.
  • Evaluating Events and Training – tools to receive feedback for ongoing improvement. Tools include event feedback forms, event observation and debriefing, and an event summary and observation sheet.
  • Evaluating Online Engagement Tool – a tool that supports the evaluation of engagement activities, including both social and press media.
  • Ethics, privacy and safety – in-depth explanations and resources that assist you to consider ethical, privacy and safety considerations in MEL work.
  • Focus Groups – a detailed guide for running focus groups.
  • People-centred Evaluation paper  an old but nice and accessible case study about how MEL was used to drive improvements in Landcare.
  • Photovoice – a creative data collection tool to give voice to participant outcomes through photography and visual cues.
  • Questionnaires – a detailed guide for conducting questionnaires using various media.
  • Results Chart – this document explains how you can use a results chart to address key evaluation questions about results or effectiveness, and includes an example results chart. 
  • Reflection workshop tool – a guide to host your own reflections workshops to collaboratively sense-make the findings from your monitoring and evaluation data collection into findings and recommendations.
  • Semi-structured Interviews – a guide for running semi-structured interviews.
  • Significant Instances of Policy and Systems Influence (SIPSI) – guide on how to use evidence-based stories to track systems and policy changes from your own intervention.
  • Tools for Strategic Learning – some key tools and processes to help you analyse data and make conclusions as a group.
  • Tools and resources for ensuring ethical conduct (short) – a brief explainer and list of resources to assist you with ensuring ethical conduct in MEL work.
  • What else test – how to strengthen contribution claims and to reduce bias.

MEL in action


See Jess Dart in action talking about MSC.

MSC in action

Below are examples of previous Clear Horizon projects which used MSC as part of collecting monitoring and/or evaluation information for their projects.

Place based approaches

Design and Developmental Evaluation

Place-based approaches in action

  • Place-based Evaluation Framework – the Australian national framework for evaluating place-based approaches in Australia co-developed by Clear Horizon and commissioned by Queensland Government Department of Communities, Disability Services and Seniors (DCDSS), the Australian Government Department of Social Services (DSS) and Logan Together (2018).
  • Toolkit for evaluating place-based delivery approaches – a toolkit to complement the above evaluation framework, co-developed by Clear Horizon and commissioned by Queensland Government Department of Communities, Disability Services and Seniors (DCDSS), the Australian Government Department of Social Services (DSS) and Logan Together (2018).

Collaborative Outcomes Reporting (COR)

Data Visualisation

Collaborative Outcomes Reporting (COR) is a participatory approach to impact evaluation based around a performance story that presents evidence of how a program has contributed to outcomes and impacts, that is then reviewed by both technical experts and program stakeholders, possibly including community members. Below is the guide on how to conduct COR and some Clear Horizon examples from past projects.

COR in action

Below are examples of COR projects that Clear Horizon have worked on.
  • Dashboard examples – a few examples of publicly-available Dashboards that Clear Horizon has created with some of our clients. These Dashboards were created with Microsoft PowerBI.


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The Clear Horizon Academy is a learning initiative of Clear Horizon.

We acknowledge the Traditional Custodians of the lands on which Clear Horizon is located and where we conduct our business. We pay our respects to Elders, past, present and emerging. Clear Horizon is deeply committed to honouring Indigenous peoples’ unique cultural and spiritual relationships to the land, waters and seas; and to transforming evaluation practice to uphold and reflect Indigenous values.
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Jess Dart sq

Dr Jess Dart


Inventor of practical methodologies and highly demanded facilitator, Jess navigates complexity with comfort and helps her clients to become clear about their desired outcomes and how to get there.

Recipient of the 2018 AES Award for outstanding contribution to evaluation, Jess has over 25 years experience in evaluating and designing social change initiatives and strategies in Australia and overseas.

In October 2005, Jess founded Clear Horizon Consulting and is now CEO. She is also a board member of the Australasian Evaluation society.

Jess is passionate about developing and designing real world evaluation and strategy for social justice and sustainability. She particularly works with systems change interventions, large scale strategy and social innovation. After completing her PhD she co-authored the Most Significant Change (MSC) guide alongside Dr Rick Davies, which is now translated into 12 different languages.

MSC is well suited to evaluation in the complex emergent context. The latest innovation by Jess, Collaborative Outcomes Reporting (COR), is a collaborative form of impact evaluation.

Jess is also an active mum and has two teenage boys. In a quiet moment, she loves reading far-future science fiction and enjoys long distance running.

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