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Evaluating systems change and place-based approaches – Online Course – November, 2019

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  • Jen
  • Zazie
  • Ellise
  • Anna
  • Jess
Lesson 8, Topic 97
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The MSC design plan Copy

The three parts of the MSC technique

The six steps of the MSC technique

1. Define the purpose and raise interest

2. Plan story collection and selection process

3.  Collect the significant change stories

4. Select the most significant of stories, and document the results

5. Feedback the results

6. Conduct secondary analysis and refine the process

We’ll explain each stage of this process and you’ll try out some of the steps with other learners in the course. You’ll also have the opportunity to complete your project, the MSC Design Plan. This plan will help you map out your approach to MSC so that you can implement it in a project within your organisation. 

Project: The MSC Design Plan

During this online course, you will be designing your own approach to MSC. It’s a good idea to identify 1-3 colleagues who you think can help you with implementing MSC, and to choose a project you might like to focus on for your MSC pilot. If you do not have a current real project to use, please use a fake one so you can experience the process of completing the MSC Design Plan. Alternatively, you can use the Carana Community Contraception Program Project Case Study provided below.  

In the downloads below, you will also find an MSC Design Plan template to help you work on your approach as the course progresses. Download this and keep it handy, as you will be adding to it every week and submitting it both mid way and in the last week on the course. 

Once you have had time to consider your options, please post in the discussion area below with a brief outline of your project and context.


MSC Core Components

Most Signficant Change – MSC Design Plan

Most Significant Change online course – Project Case Study – Carana Community Contraception Program

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Dr Jess Dart

CEO & Founder

Inventor of practical methodologies and highly demanded facilitator, Jess navigates complexity with comfort and helps her clients to become clear about their desired outcomes and how to get there.

Recipient of the 2018 AES Award for outstanding contribution to evaluation, Jess has over 25 years experience in evaluating and designing social change initiatives and strategies in Australia and overseas.

In October 2005, Jess founded Clear Horizon Consulting and is now CEO. She is also a board member of the Australasian Evaluation society.

Jess is passionate about developing and designing real world evaluation and strategy for social justice and sustainability. She particularly works with systems change interventions, large scale strategy and social innovation. After completing her PhD she co-authored the Most Significant Change (MSC) guide alongside Dr Rick Davies, which is now translated into 12 different languages.

MSC is well suited to evaluation in the complex emergent context. The latest innovation by Jess, Collaborative Outcomes Reporting (COR), is a collaborative form of impact evaluation.

Jess is also an active mum and has two teenage boys. In a quiet moment, she loves reading far-future science fiction and enjoys long distance running.

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